Read FAQs for the AAD store and related customer support.
- What is the AAD's return and exchange policy?
- How do I make a return or exchange?
- When will I get my refund?
- How do I place an order online?
- If I place an order, when will my card be charged?
- What forms of payment does the AAD accept?
- How can I place an order from a catalog?
- When will my pre-order or backorder item ship?
- I am shipping my order outside the U.S., how much will I be charged?
- What if I have a PO Box?
- How does the AAD ship products?
- Does the AAD offer expedited shipping?
- Do promo codes expire?