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  1. American Academy of Dermatology
  2. Store

Store

Read FAQs for the AAD store and related customer support.

  • What is the AAD's return and exchange policy?
  • How do I make a return or exchange?
  • When will I get my refund?
  • How do I place an order online?
  • If I place an order, when will my card be charged?
  • What forms of payment does the AAD accept?
  • How can I place an order from a catalog?
  • When will my pre-order or backorder item ship?
  • I am shipping my order outside the U.S., how much will I be charged?
  • What if I have a PO Box?
  • How does the AAD ship products?
  • Does the AAD offer expedited shipping?
  • Do promo codes expire?
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